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GLOBAL REPORTING INITIATIVE INDEX

Caesars Entertainment recognizes the importance of Global Reporting Initiative (GRI) standards of transparent, relevant reporting. This report is informed by GRI G3.1 Guidelines. We believe it qualifies as a G3.1 Level "C" report. This report has not been assured by an external provider.

To learn more, please visit: https://www.globalreporting.org/Pages/default.aspx

DISCLOSURE DESCRIPTION REPORTED REPORT SECTION
STRATEGY AND ANALYSIS
1.1 Statement from the most senior decision-maker of the organization full bullet Letter from the CEO p. 2
ORGANIZATIONAL PROFILE
2.1 Name of the Organization full bullet About Our Company p. 24
2.2 Primary brands, products, and/or services. full bullet About Our Company p. 24
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. full bullet About Our Company p. 24
2.4 Location of organization's headquarters. full bullet About Our Company p. 24
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. full bullet About Our Company p. 24
2.6 Nature of ownership and legal form. full bullet About Our Company p. 25
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). full bullet About Our Company p. 25
2.8 Scale of the reporting organization. full bullet About Our Company p. 25
2.9 Significant changes during the reporting period regarding size, structure, or ownership. full bullet No significant changes occurred during the
reporting period.
2.10 Awards received in the reporting period. full bullet Sustainability Highlights p. 5
REPORTING PARAMETERS
3.1 Reporting period (e.g., fiscal/calendar year) for information provided. full bullet About Our Company p. 24
3.2 Date of most recent previous report (if any). full bullet About Our Company p. 26
3.3 Reporting cycle (annual, biennial, etc.) full bullet About Our Company p. 26
3.4 Contact point for questions regarding the report or its contents. full bullet About This Report p. 26
3.5 Process for defining report content. full bullet Caesars Entertainment Sustainability Report 2010–2011 p. 10
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance. full bullet About This Report p. 26
3.7 State any specific limitations on the scope or boundary of the report (see completeness Principle for explanation of scope). full bullet About This Report p. 26
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. full bullet Caesars currently reports performance data from all the U.S. properties it manages including subsidiaries. Its several leased facilities are small and have no significant impact on aggregate performance data.
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods). full bullet 1) See footnote p. 18
2) Electricity and natural gas have been restated back through 2007. Electricity data now includes equivalent energy data for purchased chilled water, and natural gas data now includes equivalent energy data for purchased steam. Theses changes provide a more accurate picture of energy use, and were carried back through the years included on these charts. Chilled water and steam were always considered in Greenhouse Gas calculations so those numbers would not exhibit any relative change due to the modification in accounting procedure.
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. full bullet By implementing more sophisticated data capture methodologies such as the utlity bill program, precision for some data has increased from previous reporting years. Also, data presented for 2011 encompasses a greater portion of the enterprise than in previous years due to a more robust tracking system. For example, Caesars has begun collecting and including data from its properties outside North America.
3.12 Table identifying the location of the Standard Disclosures in the report. full bullet GRI Index p. 28
GOVERNANCE, COMMITMENTS, AND ENGAGEMENT
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. full bullet 1) Corporate Governance, p. 25
(2) Caesars Entertainment Sustainability Report 2010–2011 p. 12
(3) Caesars Entertainment website:
see link
4.2 Indicate whether the Chair of the highest governance body is also an executive officer. full bullet Letter from the CEO p. 2
4.3 For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members. full bullet 1) Corporate Governance p. 25
(2) Caesars Board of Directors
see link
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. full bullet Contact the Board:
see link
4.14 List of stakeholder groups engaged by the organization. full bullet Sustainability Highlights p. 5
4.15 Basis for identification and selection of stakeholders with whom to engage. full bullet Caesars Entertainment Sustainability Report 2010–2011 p. 13
ECONOMIC
Economic Performance
EC1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. full bullet About Our Company p. 24
EC4 Significant financial assistance received from government. full bullet About Our Company p. 24
Energy
EN3 Direct energy consumption by primary energy source. full bullet Caesars properties used an estimated 953 TJ of energy in calendar 2011. This figure accounts for the use of electricity, natural gas, diesel fuel, unleaded gasoline, propane, steam, and chilled water.
EN4 Indirect energy consumption by primary source. half bullet Data for Las Vegas Region only: Total energy consumed = 515,184,700 kWh. Approximately 15%, per suppliers, came from renewable sources. Thus an estimated 77,088,000 kWh came from renewable sources, including: 1) 39,314,900 kWh from Geothermal 2) 23,897,300 kWh from Solar 3) 10,792,300 kWh from Wind
EN5 Energy saved due to conservation and efficiency improvements. full bullet Based on projects initiated in 2011, energy savings are expected to be 13.1 million kWh of electricity and 14,200 mmbtu of natural gas on continuing annual basis. Actual electricity savings will be larger, because at this point we only measure the efficiencies created by our lighting retrofit and bulb replacement initiative. Energy saved from other programs such as changing guest behavior to use less water in guestrooms, reducing the need for electricity-powered pumping, is not currently captured.
Note that these reductions will not be repeated each year; rather, they reduce total consumption one time and carry that reduction forward on an ongoing basis.
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. half bullet 1) Commitment to Responsible Stewardship of the Environment p. 19–23 2) In addition to the LED conversion initiative described on p. 6 and in last year's report, we are installing energy efficient in-room thermostats, which save natural gas and electricity by managing heating and cooling settings. We make it easy for our guests actively to reduce their consumption of electricity and natural gas through in-room signage. Water efficiency projects are reducing the amount of gas needed to heat water as well as the electricity used to pump water.
EN7 Initiatives to reduce indirect energy consumption and reductions achieved. full bullet 1) See qualitative explanation for EN6 above. (2) Commitment to Responsible Stewardship of the Environment pp. 19–23 (3) Through 20 major lighting retrofit and bulb replacement projects initiated in 2011, we expect to consume 13.1 million fewer kWh of electricity on an annual basis. That equates to a reduction of approximately 7,600 MT CO2e annually.
Water
EN8 Total water withdrawal by source. full bullet Estimated water usage of 4,120,705,900 gallons (15,598,600 cubic meters) across North American operations, including metered water usage from utilities but exclusive of groundwater.
Emissions, effluents and waste
EN16 Total direct and indirect greenhouse gas emissions by weight full bullet 1) Direct and indirect greenhouse gas emissions totaled 1,113,590 MT CO2e.
2) Calculations were based on a combination of factors. Emissions factors were used to calculate CO2 emissions from the direct firing of combustion sources such as natural gas boilers, diesel-fired emergency equipment, and other units using propane.
3) Greenhouse gas emissions from purchased electricity were calculated using USEPA published eGRID factors.
4) Engineering factors were applied to utility operations at our properties to estimate total GHG emissions on a per property basis. The property totals were then totaled to provide an overall GHG emission summary for the organization.
EN17 Other relevant indirect greenhouse gas emissions by weight. full bullet An evaluation based on Caesars' purchasing practices estimates Scope 3 GHG emissions to be approximately 661,830 MT CO2e. The evaluation did not include employee travel.
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. full bullet GHG reduction efforts were tied to energy and utility efficiency projects. Lighting retrofit projects are expected to yield a reduction in GHG emissions of approximately 25,000 MT CO2e. The guestroom thermostat project has an estimated reduction of another 25,000 MT CO2e. A third initiative regarding the installation of low-flow showerheads is anticipated to reduce GHG emissions by 2,500 MT CO2e. These are continuing annual reductions based on changes in equipment.
EN20 NOx, SOx, and other significant air emissions by type and weight. full bullet Scope: North American properties
Calculations: based on average emissions factors
1) 72.21 metric tons NOx from consumed natural gas
2) 0.87 metric tons SO2 from consumed natural gas
3) Caesars does not emit POPs as a result of its operations
4) 7.94 metric tons VOC from consumed natural gas
5) 10.98 metric tons particulate matter (PM) from consumed natural gas
EN23 Total number and volume of significant spills. full bullet Based on records, no significant spills were reported during 2011.
EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. full bullet Caesars does not ship wastes in violation of the Basel Convention. Active measures are taken to ensure that wastes are managed appropriately according to local regulations and carried by suppliers that do not transport waste internationally.
Products and services
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. full bullet Commitment to Responsible Stewardship of the Environment pp. 18, 23
Compliance
EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. full bullet Based on records, Caesars paid no fines or non-monetary sanctions, and no cases went to dispute resolution.
Transport
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce. full bullet An evaluation of Caesars' purchasing practices estimated Scope 3 GHG emissions to be approximately 661,800 MT CO2e. The evaluation was based on the acquisition of materials and items necessary to maintain operations. Employee transportation was not included.
Overall
EN29 Total environmental protection expenditures and investments by type. full bullet 1) Commitment to Responsible Stewardship of the Environment p. 18, 24 2) Sustainability Highlights p. 5
SOCIAL: LABOR PRACTICES AND DECENT WORK
Occupational Health and Safety
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. full bullet Commitment to Our Employees pp. 13, 14
Training and Education
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. full bullet Caesars Entertainment Sustainability Report 2010–2011 pp. 18, 20–21
SOCIAL: SOCIETY
Corruption
SO2 Percentage and total number of business units analyzed for risks related to corruption. full bullet In the United States, new projects are analyzed by Legal Counsel for project-specific risks that include political contributions and gifts. Outside the United States, new projects are analyzed for risks of corruption.
SO3 Percentage of employees trained in organization's anti-corruption policies and procedures. full bullet Nearly two thirds of Caesars' management (director-level and above) have received training in the U.S. Foreign Corrupt Practices Act. Front line employees receive Do What's Right training and Compliance Training.
SOCIAL: PRODUCT RESPONSIBILITY
Customer health and safety
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. full bullet 1) Caesars is a service provider. Life-cycle stages are assessed for impacts on employees of products used in Operations such as cleaning products and dishwasher systems. 2) Staff review research and work closely with vendors to find ways to reduce impacts, such as using some Green Certified cleaning products and highly efficient dishwasher systems that require less soap and energy 3) Continuous improvement staff embedded at properties identify efficiencies and streamline operations in a range of areas such as waste management, where the amount of food discarded in preparation areas is measured and reduced.
Product and service labeling
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. full bullet 1) Caesars Entertainment Sustainability Report 2010–2011 p. 26 2) New data to be published 2013
Marketing communications
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. full bullet Caesars Entertainment Sustainability Report 2010–2011 p. 24
Customer privacy
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. full bullet Data and Digital Security worked on some fraud cases in 2011, but no security or privacy breaches occurred that required customer notification.
Compliance
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. full bullet Caesars properties paid no fines for non-compliance with laws and regulations during the reporting period.

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